Customer Service & Logistics Coordinator
Firehouse Freight is hiring a Virtual Assistant to handle customer service, freight quotes, and bookings for our growing 3PL operation.
What You’ll Do:
- Quote and book LTL, truckload, expedited, air freight, ocean freight, and international shipments
- Handle customer inquiries and service requests with the same reliability we bring to every shipment
- Learn the ins and outs of freight logistics across multiple service types
- Solve problems, answer questions, and make sure customers get what they need
Who You Are:
- You communicate clearly and professionally without the corporate BS
- You’re organized, detail-oriented, and can juggle multiple tasks
- You’re hungry to learn the freight industry from the ground up
- You take ownership of your work and follow through
- Previous customer service experience preferred; freight knowledge is a plus but not required
What We Offer:
- Remote position with flexible hours
- Real training in the freight industry
- Room to grow as we grow
- Work with a team that values straight talk and getting the job done right
About Us: We’re a 3PL that operates on one simple principle: Exceeding Expectations. No corporate jargon, no runaround—just reliable freight service from people who know what it means to show up when it matters.
Ready to learn logistics and build something? Fill out the form on the right.