How much does air freight shipping cost?
The rate depends on origin, destination, chargeable weight, service speed, cargo type, and capacity. Pickup, handling, customs services, and delivery also affect the total. Send final packed dimensions and weights for a meaningful quote.
How long does air freight take?
Domestic services may offer next-day, two-day, or three-day options on eligible lanes. International timing depends on departure availability, connections, customs, and delivery arrangements. We review the full pickup-to-delivery window for your shipment rather than applying one transit estimate to every route.
Is next-flight-out the same as guaranteed same-day delivery?
No. Next-flight-out describes an urgent routing option, subject to cargo acceptance and space. Pickup time, screening, flight schedules, destination recovery, and final delivery determine whether same-day delivery is feasible. A guarantee applies only when explicitly offered and confirmed under the provider's terms.
Can I ship a pallet or a large crate by air?
Yes, if its packed dimensions, weight, packaging, and contents meet the requirements of the aircraft and service. An ordinary warehouse pallet is not automatically suitable for every aircraft. Share photos, dimensions, and handling restrictions before booking.
Does air freight use NMFC freight class?
Air transport is generally rated using chargeable weight and service-specific rules rather than NMFC freight class. A separately arranged LTL pickup or delivery leg may have its own classification and rating requirements.
Can batteries or hazardous materials go by air?
Some can, under specific conditions; others are restricted or prohibited. Eligibility depends on the exact material, quantity, packaging, aircraft, route, and carrier. Declare these items before quoting so acceptance and documentation requirements can be reviewed.
Does a door-to-door quote include duties and taxes?
Not automatically. Door-to-door describes the transport scope. Customs brokerage, duties, taxes, and other destination costs depend on the quote and agreed responsibilities. Confirm those items separately before booking.
What if my cargo misses its planned flight?
The available response depends on the cause and the freight's location. We work with the provider to confirm status and review the next departure, alternate routing, or a ground option when practical. Any change in price or delivery expectations needs to be understood before a new plan is selected.
What should I do if freight arrives damaged?
Record visible damage or shortages on the delivery receipt, take photographs, retain the packaging, and contact us promptly. Notice and claim requirements vary by service and shipment. Ask about cargo insurance before shipping valuable freight; carrier liability and cargo insurance are different forms of protection.