Final Mile Delivery Home
What Is Final Mile Delivery?
Final Mile Delivery is the term used in logistics to describe the delivery of a product for the last leg of it’s transport. Final mile and last mile are synonymous. The term does not describe a specific “mode” of transportation. Depending on the characteristics of the cargo, very different services or vehile types can be used and may or may not require additional services on top of the transport. This may be due to the requirements of the customer, or may be due to the product type itself. For example, maybe the freight requires refrigeration, protect from freeze, blanket wrapping, or special vehicle types.
Why Choose Firehouse Freight For Final Mile Delivery To Home?
The idea of final mile delivery might seem simple, but most business will face big challenges in their process. Most of our customers know what they need to accomplish, but not really how to do it in the most efficient way. There are many factors to consider such as routing options, the experience of the drivers, weather conditions, equipment in a given area, and so much more. This all creates a level of complexity that makes final mile deliveries inherintly complicated and inefficient and very difficult to manage capacity, and on time delivery at the same time.
Because of this, business that try and operate this task on their own find final mile and last mile delivery to be extremely time consuming, frustrating, and expensive. Especially if something goes wrong. At the same time they can’t afford customer failure. This leads to situations where businesses simply absorb the cost in order to keep the customer happy. Increasing their bottom line.
How To Lower The Cost Of Final Mile Delivery To Home?
The first step is to partner with a logistics company like Firehouse Freight that has a vast network of carriers of all sorts throughout the U.S. and North America. Having strong, extensive, and strategic partnerships allows service options to be utilized anywhere it may be needed. Instead of wasting time trying to source providers, make multiple calls, and gather data, we simply type in a zip code into our software and can see every option we have anywhere. All with negotiated discounts to save you money.
Efficient Planning is another step. The process will include the characteristics of the freight, the volume, and where it’s all going to be delivered. That information is compared to equipment and delivery routes. It’s important to also analyze the “type” of delivery as well. For example, delivering to residential address has it’s own challenges. This is all a factor of route planning.
Operationally, businesses are going to want to reduce paperwork as much as possible. It’s important to take advantage of software designed to create efficiency. And very important to have electronic POD’s as part of the process. Communication is a major part of the entire process. Consignees absolutely must be communicated with in order to facilitate the final delivery. Missed deliveries due to lack of communication is the number one failure of final mile delivery.
Final Mile Delivery is crucial to customer satisfaction and should be taken very seriously. And it’s just as important to ensure you are shipping the most cost effective way to keep your customers happy and minimizing overall costs. Count on Firehouse Freight as your Final Mile Delivery partner.