I’ve worked with a lot of freight brokers over the years, and most promise the world but underdeliver. Firehouse Freight is different. They’re honest about transit times, they don’t oversell, and they’ve gone above and beyond to help us with claims and billing disputes. Their team knows freight inside and out, and they’re always looking for ways to improve our service. We consider them a true partner.

Michelle – Industrial Equipment Purchasing Director

We ship packaging materials and supplies to customers nationwide, and timing is critical. Firehouse Freight’s LTL service has been reliable and cost-effective. They’ve also helped us understand how to package our freight better to reduce claims, which has saved us a ton of headaches. Their follow-through is what impresses me most—they do what they say they’re going to do, when they say they’re going to do it.

James – Packaging Materials Sales Manager

We’re a small business, and before working with Firehouse Freight, we felt like just another number with the big logistics companies. Not here. They treat us like we matter, explain our options clearly, and have actually educated us on how to save money on freight. Their customs brokerage service for our Canadian shipments has been invaluable. I don’t know what we’d do without them.

Rachel – Outdoor Recreation Retailer

I’ve been using Firehouse Freight for several years now. I’ve tried other brokers but nobody compares to these people! When you find a company like Firehouse Freight, you realize real fast what you’ve been missing! You can try other companies but you will always come back.. These guys are the Real Deal! If you’re tired of all the extra fees these other companies hit you with after the fact, you really need to try these guys! I’ve only ever dealt with Chris, the owner, one of the best guys on the planet! and Uzi (Uzziel) will treat you like family from the first time you talk to her! When you get a quote, that’s what your invoice will be! You can take that to the bank! Amazing customer service! They’ll ruin you for any other broker or carrier!!

Brian – Industrial Supply

We ship industrial components all over the country, and finding a logistics partner who actually understands our needs has been challenging. Firehouse Freight gets it. They’ve saved us money on LTL shipments, their communication is excellent, and when we had a damage claim last quarter, they walked us through the entire process and helped us recover the full amount. It’s refreshing to work with people who treat your freight like it matters.

Marcus – Manufacturing Operations Manager

Out of my 5+ years of experience working with numerous freight forwarders, Firehouse has been one of the most helpful and supportive businesses I’ve ever come across. Their prices are consistently reasonable, they help me get my reimbursements from claims with carriers, and their team is willing to help me at any time of the day. I’d recommend Firehouse Freight to any company in need of shipping services.

Taylor – Furniture Sales

Nicest people to work with! Friendliest service and always willing to help.

Caitlin – Promotional Products

Excellent! Have worked with Chris for a while now and have nothing but positive comments. Well organized, good commination, he is on “IT”.
Its always a good experience. Thank you for your businesses and keeping my drivers rolling!

Carrier Review: H&H Express

I’ve been in purchasing for almost a decade, and I can honestly say Firehouse Freight stands out. Their expedited service has bailed us out more than once when we had rush orders, and their pricing is always transparent—no surprise fees. The team responds to emails quickly, and they’ve even helped us negotiate better rates with carriers. They’re not just moving boxes; they’re actually solving problems.

Jennifer – Agricultural Equipment Distributor